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Communications & Public Affairs

Services to the Community

City's Alert Center - Our latest technologies allow us to text, phone call and email you regarding pressing customer account updates related to your water and trash pickup services.
Breaking News -
- Sign up for our weekly e-newsletter The City View featuring breaking news releases prepared by our team regarding all things City of Victoria. These news releases also are sent to our local media to help provide information to the public, so if you signup for our newsletter, you'll be THE FIRST to hear about it.
- Get our Alert Center text alerts directly to your phone when our breaking news items get published!
TV15 - Original programming related to City events, news and issues, streamed online and broadcast on the government cable station, TV15 channels 15 and 115, which is also streamed live and publicly available at no cost at www.victoriatx.gov/TV15.
Citizens Academy - An annual free, 5-week educational program available to our residents. Apply today.
Website - The City's official website provides information, applications, forms and interactive features, such as maps.
Social Media - One prime method of keeping our residents informed is through our social media channels - Facebook, Instagram, Twitter, LinkedIn, NextDoor and YouTube. Follow us by clicking on the social media icon graphics at the bottom of this page.
Crisis Communications In times of crisis or disaster, Communications & Public Affairs serves Victoria's Office Of Emergency Management as the City's Public Information Office.
Other Services include print pieces, such as brochures, signage and our annual Budget Flyer following each year's budget adoption, as well as internal support services promoting other departments' information and events through writing, video, graphic methods and the like.

Policies

Social Media: We wish to promote effective communication and maintain a respectful dialogue in the social sphere. In that spirit, our commenting and moderation rules will maintain a productive and limited open forum for community discussion. Our social media channels are intended for community discussion among Victoria residents.
- Social Media Disclaimer
TV15 Cable Broadcasts: Victoria’s VTV15 permits programming intended to inform, educate, engage and encourage citizen participation in local government and community services. Eligible programming includes information promoting community events and services, emergency information, public safety information, VISD news, and public service announcements from non-profit organizations based in Victoria.
- TV15 Cablecast Request Form
Brand Guidelines:To cultivate lasting confidence of the organization within the community, a cohesive graphic identity allows everything from business cards to the side of a city vehicle to tell a brand's story consistently and reputable.
- Brand Guidelines